Terms of Service

Agreement to Terms

By accessing or using OpenResQ, you agree to these Terms of Service. If you represent an organization, you state that you have the authority to bind that organization to these Terms. If you do not agree, you may not use the service.

Service Overview

OpenResQ provides a platform for organizational response coordination, administrative management, reporting, and related workflows. Features may evolve over time and may rely on third-party services like Firebase, Google, and Stripe.

Critical Limitation: OpenResQ is a software tool and is not a substitute for official emergency dispatch, professional medical judgment, or legal compliance. Customers remain responsible for their operational decisions and emergency protocols.

Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.

Acceptable Use

You may not use OpenResQ to:

• Break any laws or infringe upon the rights of others.
• Disrupt, scan, or compromise the integrity of the platform.
• Transmit malicious code, unlawful, or harmful content.
• Access data belonging to another customer without authorization.

Billing and Subscriptions

Pricing, usage limits, and billing intervals are as described in the platform or order forms. OpenResQ reserves the right to suspend access for overdue payments or suspected fraud. Fees are generally non-refundable unless required by law.

Termination

We may suspend or terminate your access if you violate these Terms, if required by law, or if your usage creates security risks. You may stop using the service at any time, subject to any existing subscription obligations.

Disclaimers and Liability

To the maximum extent permitted by law, the service is provided "as is" without any warranties. OpenResQ is not liable for indirect, incidental, or consequential damages arising from your use of the service.